What should I do if I am not receiving emails from Aspen Green?

We recommend you check the following:

• Your spam or junk folder
• Your email address on file with Aspen Green
• Your order history page to make sure the order went through
• That any firewall or anti-spam software you have installed is not blocking our emails.
• That any custom filter or e-mail rules are not blocking our emails

If you are still not getting Aspen Green e-mails, please contact Customer Support for information about your order.