How can I make a manual payment for a subscription renewal?

Sometimes, you may need to manually pay for your renewal, such as when an automatic renewal payment fails due to an expired credit card. When this happens:


  1. Select Sign In in the main menu or go to your Account page.
  2. Navigate to the Subscriptions page.
  3. Select the View button or click the subscription number next to the subscription you want to pay.
  4. Under Related Orders, find the renewal order that needs payment.
  5. Click the Pay button and complete the payment process.
  6. Once the payment is completed, the subscription will be reactivated.


If you have an issue, reach out to our Customer Support team, and they can help you.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Related Articles